Health WIC Certification Specialist

Website City of Waco

Health WIC Certification Specialist


City of Waco


Salary: $15.54 – $24.82 Hourly


Job Number: 2022-01139


Location: Waco, TX


Department: Health


Job Type: Full Time


Primary Duties

Under basic supervision, completion in the certification of WIC applicants and performs tasks involving issuing, scheduling and maintaining participant files.


Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:


• Interviews residents and collects documentation to determine client’s WIC program eligibility; performs tasks involving the completion of certifications, issuance of benefits, scheduling/rescheduling, follow up appointments, file maintenance and provides general WIC information.

• Interviews residents and reviews documentation to determine client’s WIC program eligibility; performs basic physical status checks; provides nutrition assessments and education and maintain records.

• Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information.

• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.

• Performs other duties as required or assigned.

• Driving is essential.






• High School Diploma or GED equivalent.

• One year of experience in a customer service setting and/or a social service program.

• Successful completion of specific Public Health training programs.

• Successful completion of WIC State training required within one year of hire.

• Must be able to pass Basic Reading Comprehension – 80%

• Must be able to pass Customer Service Mindset – 80%

• Must be able to pass Office Telephone Etiquette – 80%

• Must possess a valid Texas Driver’s License.




• Breastfeeding experience with other previous and/or current experience with Woman Infants Children (WIC).

• Some college coursework

• Bilingual


To apply, please visit


The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.




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