Solid Waste Customer Service Supervisor

Website City of Waco

Solid Waste Customer Service Supervisor

 

City of Waco

 

Salary: Depends on Qualifications

 

Job Number: 2022-01273

 

Location: Waco, TX

 

Department: Solid Waste

 

Job Type: Full Time

 

Primary Duties

Under basic supervision, supervises customer service staff and functions for Solid Waste Department (SWD).

 

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

 

• Supervises and trains staff, assigns duties, monitors operations and reviews the work of assigned staff to assure the efficient and timely accomplishment of assigned duties and responsibilities.

• Supervises customer services programs; manages billing and invoicing accounts, reviews and verifies data and maintains record systems; maintains administrative records and reporting systems.

• Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information.

• Purchasing responsibilities and assisting with budget preparation.

• Performs other duties as required or assigned.

• Driving is essential.

 

Qualifications

Required:

 

• High School Diploma or GED equivalent is required

• Three years’ experience in public sector records programs

• OR an equivalent combination of education and experience

• Must possess a valid Texas Driver’s License

 

Physical Demands

 

Sedentary work:

 

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

 

EEO StatementThe City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.

 

To apply, please visit https://apptrkr.com/3231970

 

The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.

 

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To apply for this job please visit apptrkr.com.