Animal Services Operations Manager

  • Full Time
  • Anywhere
  • This position has been filled

Website City of Waco

Animal Services Operations Manager


City of Waco


Salary: See Position Description


Job Number: 2022-01255


Location: Waco, TX


Department: Animal Services


Job Type: Full Time


Primary Duties


Minimum Starting Salary: $60,000.00 – Depending on Qualifications


Under general supervision assist the Animal Shelter Administrator in supervising daily operations of the City of Waco Animal Shelter to include direction and guidance of Shelter Staff, ensuring proper care of animals, maintaining the facility, maintaining positive working relationships with the Humane Society of Central Texas, shelter partner cities, other animal care organizations, and the general public.


Essential Functions


Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:


Administrative responsibilities include assisting the Animal Shelter Administrator with:


• Billings and review of Humane Society of Central Texas (HSCT) reports and fund account.

• Working closely with the Shelter Veterinarian and operational staff to establish and maintain best practices for animal care and shelter maintenance.

• Preparing, administering, and assisting with managing of departmental budget.


The Animal Shelter Operations Manager will assist the Animal Shelter Administrator in efforts to be an integral part of the overall animal rescue network and will actively work to promote shelter diversion programs and will be expected to promote cooperation with Animal Care Officers from the City of Waco and contracting cities.


• Assists with public education and community outreach programs.

• Evaluates facilities and monitors sanitation procedures of the shelter to prevent spread of disease and comply with state regulations.

• Performs daily rounds and evaluates the health and welfare of the animals in the Animal Shelter.

• Meets with animal care staff to discuss animal health issues and preventive health measures.

• Develops, coordinates, and implements preventive health surveillance, analysis and nutrition programs.

• Exercises independent judgment within broad policy guidelines; interprets concerns, defines desired results, and determines scope and priorities of veterinary programs and special projects.

• Supervises, prioritizes, assigns tasks and projects; trains and evaluates staff; develops staff skills and conducts performance evaluations and meets regularly with staff to discuss and resolve workload and technical issues.

• Coordinates operations with external partners and other public and private agencies.

• Monitors and reviews trends in Shelter operations and health management issues; recommends operational, procedural and policy improvements and provides appropriate feedback and support to the Animal Services Administrator.

• Supports a positive, cooperative, and engaged working environment among all Shelter staff and the Humane Society of Central Texas.

• Supports the relationship between the City of Waco and the public by demonstrating courteous, cooperative, and customer service-oriented behavior when interacting with citizens, visitors and City staff.

• Maintains confidentiality of work-related issues and City information.

• Ensures proper data entry, maintenance, and security for all information systems.

• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.

• Performs other duties as required or assigned.

• Driving is essential.






• Associate’s degree in Business Administration, Community or Public Relations, or a related field;

• AND five years’ of experience in management, business or public administration, animal care, veterinary science or military;

• Including two years’ of supervisory experience.

• OR an equivalent combination of education and experience.

• Must possess a valid Texas Driver’s License.




• Basic Animal Control and Euthanasia Technician Certifications are desired.


To apply, please visit


The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.




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