TRHF Customer Service Representative

Website City of Waco

TRHF Customer Service Representative

 

City of Waco

 

Salary: See Position Description

 

Job Number: 2022-01436

 

Location: Waco, TX

 

Department: Texas Ranger Hall of Fame & Museum

 

Job Type: Full Time

 

Summary

 

Minimum starting salary $16.17 per hour

 

Under basic supervision, provides customer service to the public for the Texas Ranger Hall of Fame and Museum (TRHFM).

 

Primary Duties

 

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

 

• Provides prompt and courteous service to the public with requests for information, fee collection and merchandise sales, in order to maintain positive customer service relations.

• Maintains cash and fund accounts and records; assists with merchandising, special events and museum programs; performs duties within scope of authority and training and in compliance with City policies.

• Compiles data analyzes financial and operational information.

• Researches merchandise items and selects quantities of merchandise needed.

• Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff.

• Maintains confidentiality of work-related issues and City information.

• Performs other duties as required or assigned

 

Qualifications

 

Required:

 

• High School diploma or GED

• Three years’ customer service experience

 

Preferred:

 

• A Valid Texas Drivers License.

 

Hours:

 

• Various Days & hours including weekends.

 

Physical Demands

 

Light Work:

 

• Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.

 

EEO Statement

The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.

 

To apply, please visit https://apptrkr.com/3564748

 

The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.

 

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